13 March 2025 at 10:30 am
Global Agent Webinar: Understanding best practice for student visa applications
ENZ and INZ’s jointly run global agent webinars last week helped education agents be more informed of best practice for student visa applications.

Education New Zealand Manapou ki te Ao (ENZ) and Immigration New Zealand (INZ) collaborated to organise a webinar for education agents in early March on best practice for lodging student visa applications.
The webinar was well received, with 1,364 attendees from around the world over two sessions scheduled to accommodate for different time zones.
The session provided education agents with the latest information on visa processing, student visa insights, types of student visas, financial requirements and best practice for submitting student visa applications. It also featured a robust question and answer segment where pre-submitted questions from attendees were addressed.
INZ Engagement Partner (Acting), Mark Andrew, said the webinar was a valuable opportunity to engage directly with education agents and answer their questions.
“This webinar helps ensure education agents have the most up to date information and guidance to support more efficient processing and favourable outcomes based on real life examples and trends. Immigration New Zealand and Education New Zealand working in partnership to deliver the Global Agent Webinar is key to ensure a positive customer experience for agents, applicants and the wider sector.”
If you missed this session, the recording, slide deck and a copy of the Q&As are available to view on AgentLab.
INZ resources for agents
- Visit the INZ website immigration.govt.nz
- Call +64 9 914 4100 from overseas or 0508 558 855 from New Zealand
- Email educationagent@mbie.govt.nz for complex queries only
- Subscribe to stay informed with immigration news and updates on immigration.govt.nz/studentvisa
- You can use the INZ Complaints and Feedback process if you think there has been a procedural error in any assessment on feedback.immigration.govt.nz